Customers must be at least 21 years of age to purchase alcohol as per UAE Law. It is illegal for those under 21 to buy or attempt to buy alcohol even if not successful. Customers signing for shipments/deliveries must be 21 years of age and present valid I.D.
Orders will generally be delivered within 48hours;you will receive a confirmation email once your order has been processed confirming your scheduled delivery date.
Returns & Exchanges
Defective merchandise may be returned for exchange of product(s) of equal value upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork. Customers can also return an item at their discretion.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address. We will not sell your personally identifiable information to anyone.
What information do we collect?
We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may however, visit our site anonymously.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
This policy was last modified on 19th May ,2020